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Policy Expert

Policy Expert

www.policyexpert.co.uk
What is your customer experience with Policy Expert?

Policy Expert Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

3.0 star rating based on 2 reviews with mostly neutral sentiment and 100% would likely recommend.

Positive Feedback

Reviewers praise Policy Expert's customer service and reliability, citing prompt, helpful agents who email documents and follow procedures.

Negative Feedback / Risk Areas

  • Delays or missing home insurance certificate and unresponsive phone numbers.
  • Refusal to add short-term family drivers, causing Policy Expert customer complaints about flexibility.

Key Takeaways for Future Customers

  • Check Policy Expert reviews and confirm certificate delivery timelines before purchase.
  • Verify driver addition rules and contact options for customer service if urgent.
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anik Nac

I haven’t received my home insurance certificate

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Im still waiting for my policy certificate I have tried various phone numbers to customer service none works I want to cancel my policy which start on 13 October because I am losing patience

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Nichole Aaa

Excellent customer service

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In my opinion, the customer service was very efficient and prompt. They respect the procedures. Well done!

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Anonymous
map-marker Pont-Y-Clun, Rhondda Cynon Taf

To add a driver

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They would not insure family member For just 3 weeks ,clean licence No accidents. Will not be renewing next year (will only add if it fits there criteria)

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User's recommendation: If you are looking to add a family member for short period of time they won’t do it at all they will only add someone to your policy for a year. Not much good really.

Anonymous
map-marker Balham, Lambeth

Very helpful young lady on phone

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I telephoned to ask for details if my policy to be emailed to me again the young lady was very helpful and emailed them to ne

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User's recommendation: Very helpful

Insurance Expert Talks

Exposed: Types of Insurance Scams and Fails

Exposed: Types of Insurance Scams and Fails

The insurance fraud: What is insurance fraud? What are the worst cases? How insurance fraud is discovered? How to protect yourself from an insurance scam? In this video, Charles R. Gallagher, an attorney, exposes the most common insurance fraud examples.

Read full article
Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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